Refund Policy

At vapemanufacturerusa.com, customer satisfaction is important to us. Due to the nature of our products, we have the following refund policy:

Returns & Refunds

• Returns are only accepted for defective or damaged items.
• Customers must report issues within 48 hours of delivery.
• Proof (photos or videos) is required for all claims.

Non-Refundable Items

• Used products
• Opened or tampered items
• Orders placed incorrectly by the customer

Refund Process

Once your claim is approved:

• Replacement products may be sent, or
• A refund will be issued via the original payment method

Shipping Costs

Customers are responsible for return shipping unless the issue is due to our error.

For assistance, contact our support team at sales@vapemanufacturerusa.com.